Last updated: 28 April 2025

This Privacy Policy applies to the website located at vrealmora.info ("the Website"), operated by VRealMora ("we", "us", "our"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using vrealmora.info, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information: Your name and email address when you submit our contact form or subscribe to our newsletter.
  • Usage data: Information about how you interact with the Website, including pages visited, time spent on pages, browser type, operating system, and referring URLs.
  • Device information: Technical information about the device you use to access the Website, including IP address, browser version and screen resolution.
  • Cookie data: Information collected via cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

We do not collect sensitive information (such as health information, financial details or government identifiers) through this Website.

2. How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you: When you complete and submit the contact form, subscribe to our newsletter, or otherwise communicate with us.
  • Automatically: Through cookies, web beacons and analytics tools when you browse the Website.
  • From third parties: We may receive aggregated, anonymised analytics data from third-party service providers.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your enquiries submitted via the contact form.
  • To send you our newsletter and VR-related updates (only if you have subscribed and consented).
  • To improve the Website's content, functionality and user experience.
  • To analyse Website traffic and usage patterns using anonymised analytics data.
  • To comply with our legal obligations under Australian law.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, unless you have consented or we are required to do so by law.

4. Disclosure of Your Information

We do not sell, trade or rent your personal information to third parties. We may disclose your information to:

  • Service providers: Third-party companies that assist us in operating the Website or conducting our business (e.g., email delivery services, analytics providers), subject to confidentiality obligations.
  • Legal authorities: Where required by law, court order, or government authority.
  • Business transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

Any third-party service providers we engage are required to handle your personal information in accordance with Australian privacy law.

5. Data Storage and Security

Your personal information is stored on secure servers. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls and regular security reviews.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until they unsubscribe.

6. Cookies

We use cookies and similar tracking technologies on vrealmora.info. For detailed information about the cookies we use and your choices regarding cookies, please read our Cookie Policy.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate, incomplete or out-of-date personal information.
  • Complaint: Lodge a complaint with us if you believe we have breached the Australian Privacy Principles.
  • Unsubscribe: Opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send you.

To exercise any of these rights, please contact us using the details in Section 10 below. We will respond to your request within 30 days.

The Website may contain links to third-party websites, including VR venue websites and product pages. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

The Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or our handling of your personal information, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.